Reflexive Consumption

In Quality Assurance, the product (work) should delight the customer (consumer). In art, the artist is the first viewer (consumer) of a work. What of a Jeff Koons work, made by artisans for the artist? In QA, what of the sweatshop workers who make the product? Are they its first consumers? Does it delight them?

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This page contains a single entry by Rob Myers published on August 8, 2004 10:05 PM.

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